Unique Robotic Desktop and Robotic Process Automations

Our solutions stand out from the other RPA providers in the market.

We work closely with our clients' SMEs to understand their operational targets, conduct a thorough feasibility analysis on systems and streamline the process. We help our clients make their processes suitable for automation by cutting down unnecessary steps like paper forms, excel sheets and printouts. We do this without any 3rd party software, licencing costs or massive infrastructure investments.

We implement RDA to eliminate all mundane, repetitive tasks that customers or staff need to perform on their computers.

Finally, we implement robust RPA solutions to carry out complex 'behind the scenes' data processing in batch format and achieve massive efficiency and accuracy improvements.

All the while, we plan future updates, known exception scenarios and code our robots in a way that in future, if a system or process changes, there is no need to rebuild the solution from scratch.

Simultaneous Updates

Our solutions connect to multiple systems at the same time, allowing seamless data-exchange

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Machine Learning

Our solutions learn user actions in scenarios of exceptions, and apply similar logic in repeated situations

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End to end Audit

Our solutions capture end to end audit trail ensuring compliance and produce on-demand MI reports

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Exceptions Handling

Our solutions keep the logic layer and UI layer separate, allowing tremendous amount of exceptions built in

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Business Process Automation (BPA)

Business Process Automation is a process of streamlining entire business operation, all the way from improving systems, process steps, data-exchange between systems, customer journey and automating the entire workflow.

Consider a scenario, where a company looks at efficiency savings in their credit card operations. They have several teams working on processes including front-line customer service, transactions monitoring, compliance, charges and refunds, escalations and complaints and there is a huge resource requirement to provide accurate, efficient and fully compliant customer service. This becomes even more trickier with massive overload of regulatory requirements like GDPR, FATCA and others.

Also, to stay on top of industry challenges like new products, customer expectations, competitor analysis; there is a true need to improve the entire operation using smart technology, streamlining the processes, cutting the paper-trail and making data transfer between systems and teams seamless. The BPA is the solution that can achieve this goal without massive technology investment or 3rd party software licensing.

Robotic Process Automation (RPA) and Robotic Desktop Automations (RDA) are the two tools that help our clients achieve the true benefits of BPA.

We design and develop hand-coded, custom made RPA and RDA solutions that evolve with the changing needs of corporate operations.

Talk to us about a specific scenario Try our services through a Proof of Concept.

Watch our 1 min 30 seconds video.

In this BPA example we automate entire card operation of 5 teams - consisting of frontline staff and their authorisers. Video shows how the tasks of frontline staff in creating new customer records can be automated using RDA.

Bespoke RPA

The Benefits of bespoke, custom-coded Robotic Process Automation

Business processes and systems constantly change to respond to new products, customer demands, market competition or regulatory requirements.

Current RPA solutions available in the market, are not as agile as they should be to respond to this change. That's where we come in. We custom-code each solution to specifically address a problem, so we can plan for change in advance and can adapt quicker than any of-the-shelf product.

Key advantages of our automations include:

Agile

We proactively monitor updates/changes in systems like SAP, BackOffice, Microsoft Dynamics CRM, Salesforce etc. This allows us to update our solutions in a fraction of time.

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Cost-effective

With no 3rd party software licencing or massive infrastructure investment, our solutions provide tangible return on investment in very short timescales.

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Efficient

Custom-coded nature of our solutions allow us to perform several tasks at once, connecting to multiple systems simultaneously.

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Future-proof

We keep known scenarios and decision parameters (if-this-then-that) separately to our automations. This means no more rebuilding of the solutions in future.

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Fully Supported

Given our extensive industry experience, we work with clients to build the solutions that meet their needs and we manage all aspects of RPA, from concept to implementation.

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Industry Standard

Our solutions are built upon industry standard .net framework, allowing multi-threading (multitasking on several process steps and systems at once), while performing calculations on the data.

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